March 10 2009
Dear potential customer,
About 4 years ago we purchased a modular home from Bob Loflin at Select Homes in Mocksville. After the home was set up a very competent team did a walk through with us and took careful notes about any problems or defects we found. The list was small and all items were corrected within a week. After many months the house developed a roof leak around a dormer and I reported it to the repair department at Select Homes, Inc.. It was repaired along with some minor water damage within a week. After a couple of years the same dormer developed another leak. We really had no hope that we could get it fixed without a lot of cost but Select sent a crew out and repaired it within 3 days. We were supposed to call them back and let them know if the leak was fixed but I just forgot to call. Again we had some water damage to the bedroom but I was so thankful that they fixed the leak with no argument at all I totally forgot about the water damage. Today they called me and asked if they could come back and repair the water damage. I was overwhelmed that anyone would even remember. The crew has just left our house and it the bedroom looks like the day we moved in. Even the best construction in the world can have problems but I have never dealt with a more professional group of people dedicated to customer service. In this day and time customer service is usually a joke, but the staff at Select Homes not only knows the meaning of the term, they make it work.
Our advice to you is, if you are going to purchase a home this is the place to do it.
We would like to express our deepest appreciation to the staff of Select Homes.
Randy Gilleland
Patricia Yelton
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